We have a 120-Day Return Policy with a 100% Satisfaction Guarantee on all purchases. If you are not happy with our product for any reason within that timeframe, simply send us a message at support@petmdstore.com and we’ll be happy to guide you through the return process, no questions asked.

Please do not send your product back to us prior to getting our approval as you will require an RMA or Return Merchandise Authorization number for each return in order for us to process your refund. Returns are processed in the order they are received, generally within 3-5 business days.